Ritani, a leading online jeweller recognised for its commitment to quality and buying transparency, is pleased to announce the expansion of its Diamond Buyback Program. This initiative is designed for customers who find themselves in possession of diamonds that they no longer want or need. The programme can be particularly useful for customers who wish to trade in their diamonds for something different and new.
Ritani Reclaim: A seamless process for diamond resale
In response to the evolving needs of its customers, Ritani is expanding the Ritani Reclaim programme, a diamond buy-back programme that provides a hassle-free solution for customers who wish to sell their diamonds. With a focus on simplicity and convenience, Ritani encourages customers to email [email protected] with their diamond certificate number to initiate the process.
Upon receipt of the submission, a Ritani gemologist will be in touch within 48 hours to guide customers through the next steps, ensuring a smooth and transparent transaction process.
Immediate cash back or Ritani credit: empowering customer choice
Recognising that customers value flexibility, Ritani offers two enticing options for those participating in Ritani Reclaim:
Immediate Cash Back: Receive instant cash for the diamond, providing a straightforward solution for those seeking an immediate financial return.
Ritani Credit Value: Opt for a Ritani Credit Value that allows customers to use the credited amount on the Ritani website as they see fit – whether towards another diamond purchase or another exquisite piece of jewellery of their choice.
Ritani Reclaim Eligibility Criteria: A Commitment to Quality
In order to maintain the high standards for which Ritani is renowned, the Diamond Buyback Programme has specific qualification criteria:
Diamond Specifications: Ritani Reclaim accepts diamonds that are at least 1 carat with a minimum clarity of SI2 and a minimum colour of K. Ritani will consider any diamond cut from oval to round.
Certification Requirement: Only diamonds certified by the Gemological Institute of America (GIA) are eligible for Ritani Reclaim.
Exclusions: Lab-grown diamonds are not eligible for this programme and Ritani reserves the right to refuse any diamond submission request.
A message from Ritani’s leadership: A Commitment to Customer Satisfaction
“Ritani Reclaim is a testament to our commitment to customer satisfaction. We understand that needs change, and we are pleased to offer our customers a straightforward process to dispose of diamonds they no longer wish to keep. With Ritani Reclaim, our customers have the power to choose how they want to proceed, whether it is an immediate cash refund or a credit towards another Ritani treasure,” said Juliet Gomes, Customer Success Manager at Ritani.
